ITIL V3（ITSM IT服務(wù)管理）官方原版認(rèn)證教程（英文版）

withlove510

品名：ITIL V3（ITSM IT服務(wù)管理）官方原版認(rèn)證教程（英文版）,旺旺:withlove510,電話：13552904174，價格：88元（超值）\r\n\r\n內(nèi)容：本產(chǎn)品包括ITIL V3的5個核心流程OGC官方教程：\r\n\r\nService Strategy \r\nService Design \r\nService Transition \r\nService Operation \r\nService Improvement\r\n介質(zhì)：1CD\r\n\r\n格式：Adobe PDF\r\n\r\n產(chǎn)地：商家刻錄\r\n\r\n出版方：英國OGC（Office of Government Commerce）\r\n\r\n=====================================\r\n\r\nOGC\'s Foreword\r\n\r\nSince its creation, ITIL has grown to become the most widely accepted approach to IT Service Management in the world. However, along with this success comes the responsibility to ensure that the guidance keeps pace with a changing global business environment. Service management requirements are inevitably shaped by the development of technology, revised business models and increasing customer expectations. Our latest version of ITIL has been created in response to these developments.\r\n\r\n\r\nThis publication is one of five core publications describing the IT Service Management practices that make up ITIL. They are the result of a two-year project to review and update the guidance. The number of service management professionals around the world who have helped to develop the content of these publications is impressive. Their experience and knowledge have contributed to the content to bring you a consistent set of high-quality guidance. This is supported by the ongoing development of a comprehensive qualifications scheme, along with accredited training and consultancy.\r\n\r\n\r\nWhether you are part of a global company, a government department or a small business, ITIL gives you access to world-class service management expertise.\r\n\r\n\r\nEssentially, it puts IT Services where they belong – at the heart of successful business operations.

moshu418

好東西，正需要這個。。~~~ zhuanqian

moshu418

好東西，正需要這個。。~~~ zhuanqianasdf